Privacy Polciy

1. Introduction

This Privacy Policy explains how Individual Entrepreneur Iulia Ciumac (“we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you use the clean.girl.english course (“Service”) hosted on Kwiga.com.

By accessing or using our Service, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

We collect only the minimum information necessary to operate the Service effectively.

a. Information You Provide

• Name and email address
• Account login credentials (managed by Kwiga)
• Subscription and payment details (processed by Paddle)
• Homework submissions or exercise materials (if applicable)
• Voluntary communications (emails, messages, feedback)

b. Information Collected Automatically

By Kwiga platform:

• Device type, browser type, operating system, IP address
• Usage data (time spent on lessons, access timestamps)

This information helps improve course functionality, maintain security, and understand user engagement. It is standard information collected by most online platforms because it is necessary for Internet connection.

c. Payment Information

We do not directly collect or store payment card information. All payments are securely processed by Paddle, acting as the Merchant of Record (MoR). Paddle may collect and process payment details in accordance with its own Privacy Policy, available at https://paddle.com/privacy.

3. How We Use Your Information

• Provide access to the course and manage subscriptions
• Deliver content, exercises, and feedback
• Communicate with you regarding updates, renewals, or support
• Process refunds or cancellations in accordance with our Terms of Service
• Improve the learning experience and course quality
• Detect and prevent unauthorized access or misuse

We will not sell, rent, or lease your personal information to any third party.

4. Legal Basis for Processing

• Your consent, when you register or subscribe
• Contractual necessity, to deliver the purchased service
• Legitimate interests, such as course improvement or security
• Legal obligations, where required (e.g., tax or accounting records)

5. Data Sharing and Third Parties

We may share limited data only with trusted partners essential for service delivery:

• Kwiga.com – provides course hosting and user account infrastructure
• Paddle – handles payments, billing, and refund processing
• Email or communication providers – for sending course notifications and support messages

Each third party processes data under its own privacy policy and applicable legal safeguards. We do not share or transfer your data for marketing purposes.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined above or as required by law. You may request deletion of your data at any time (see Section 9). When data is no longer needed, it is securely deleted or anonymized.

7. Cookies and Tracking

Kwiga may use cookies or similar technologies to enhance platform performance, security, and analytics. You can adjust your browser settings to refuse cookies; however, this may affect certain features of the Service.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. We take precautions aligned with current industry standards.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent where applicable

To exercise any of these rights, contact us at: support@cleanenglish.online

We may need to verify your identity before processing certain requests.

10. International Data Transfers

Data may be processed or stored in jurisdictions where our service providers operate. We ensure that such transfers comply with applicable data protection standards through contractual or technical safeguards.

11. Children’s Privacy

The Service is intended for users aged 18 and older, or with parental consent if younger. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us and we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy periodically. When changes occur, we will update the “Last Updated” date and, for significant changes, notify users by email or through a platform notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Policy.